Help & Support

How do I install and configure my Sagem 3464 modem

What do I find in my box

How do I install and configure my Sagem 3464 modem
 
How do I install and configure my Sagem 3464 modem
 
How do I install and configure my Sagem 3464 modem
 
How do I install and configure my Sagem 3464 modem
 
Power supply Network Cable Telephone cable Modem Sagem F@st 3464

 

 

 

 

 

Connect the router to my computer

  1. Connect the power supply to the router [PWR]
  2. Connect the telephone cable to the wall socket [xDSL]
  3. Connect one side of the network cable to the computer and the other side to the router [LAN1]

How do I install and configure my Sagem 3464 modem
Back of Sagem F@st 3464

Power on the router

Power on the router by pushing the  Standby icon.gif-button at the backside. After a selftest (Modem can reboot several times during first use. This process can take several minutes) the router is ready to configure.

How do I determine the status of my router?

How do I install and configure my Sagem 3464 modemHow do I install and configure my Sagem 3464 modem

xDSL - Green

On: The router is synchronized.
Flashing: The router is initializing the DSL line.
Off: The DSL link is down.

 
@ - Green

On: The router is connected to the internet.
Flashing: The router is trying to connect to the internet.
Off: The router is not connected to the internet.

 
Phone - Green

On: The VOIP service is configured properly and active in the router.
Flashing: The VOIP service is being used
Off: The VOIP service is not configured, is configured improperly and/or is not active on the router.

 
Data - Green

On: The router is sending/receiving data (Internet or/and local network).
Off: The system is not sending/receiving data (Internet or/and local network).

 
Wifi - Green

On: WiFi is enabled in the router.
Off: WiFi is disabled.

 
ETH1-ETH4 - Green

On: Network cable is connected to the port and to the management computer, computer is switched on.
Flashing: Network cable is connected to the port and there is traffic between router and computer.
Off: Network cable is not connected to the port or the management computer is switched off.

Configuring your computer

  1. Click on 'Start' (Windows logo) > 'Control Panel' > 'Network and Internet'.
  2. Go to 'Network and Sharing Center' > 'Change adapter settings'
  3. Doubleclick on Local Area Connection to open the LAN-status window.
  4. Click on the 'Properties' button.
    1. At this point we advise you to check if there is a networkcard mentioned in the non-active textfield 'Connect using'. If not, please contact your network administrator. 
  5. Select 'Internetprotocol version 4 (TCP/IPv4)' or v6, if it's active.
    1. If the 'Internetprotocol (TCP/IPv4)' is not visible in the list, please contact your network administrator. 
  6. Click on the 'Properties' button. Write down the current settings to reconfigure/restore them again if needed.
  7. Select 'Obtain an IP address automatically'.
  8. Select 'Obtain DNS server address automatically'.
  9. Click 'OK' to exit the window and return to 'Local Area Connection properties'.
  10. Click 'OK' to exit the window and return to 'Network connections'.

How to access my router/modem

To get on the interface of your modem, launch your web browser and enter "192.168.1.1" as the website address in the addressfield. By default there is no password needed to access the interface. 

If a password is required, use the serial number of your modem. You can find it at the back or the bottom of the device.  

How do I install and configure my Sagem 3464 modem

Modem configuration

Quick start is the first page you see when you access your Sagem for the first time.

How do I install and configure my Sagem 3464 modem

Provided by Internet Service Provider:
Username: Fill in your username for your xDSL connection.
Password: Fill in your password for xDSL connection.
Confirm Password: Retype your password for xDSL connection.

Wireless Network Settings:
Enable Wireless: You can choose to enable or to disable a wireless network.
Attention: by default the wireless is active in the router!
Enable Broadcast: You can choose to diffuse (Enable) or to hide (Disable) the name of your wireless network.
Wireless ID (SSID): Here you can define the name for your wireless network.

Telephone Settings:
Telephone Service: You can enable or disable the VOIP service.
Important: We advise you to not enable it on this page, but to follow the configuration steps below.

Status

As soon as you save the settings on the page Quick Start, you will be forwarded to the page Status. Next time when you connect to your router's interface, you will be also forwarded to this page. Here you will find your IP address, data rate, login used, etc...


How do I install and configure my Sagem 3464 modem

Wireless

How do I install and configure my Sagem 3464 modem

Via this page, you can decide to enable or to disable wireless on your modem.

SSID: You can change the name of your wireless network.
SSID broadcast: If you wish to keep your WIFI network hidden u can disable this function.
Channel: Here you can change the Channel (frequency).
Security: You can  enable security for your wireless. You can choose between WEP (64 or 128 bits) or WPA security key.

We strongly recommend you to choose at least WPA.

Statistics

This page allows you to check the synchronization of your line, as well as the attenuation and the noise margin (for ADSL or VDSL).

How do I install and configure my Sagem 3464 modem

On this page you can see the synchronization values of a VDSL-connection.

How do I install and configure my Sagem 3464 modem

On this page you can see the synchronization values of a ADSL-connection.

Configuring edpnet VOIP telephony

To configure your VOIP account, follow the next steps: 

Step 1

How do I install and configure my Sagem 3464 modem

Click on Telephone in Advanced Settings. There you will find the following data:

At the top, followings menus: General - Line 0 - Line 1 - Line 2 - SIP call History.​
General: this page allows you to configure your SIP account. You can configure only one SIP account.
Line 0 - Line 1 - Line 2: You can fill in here the information provided by your SIP provider (telephone number, username, password). You will find more settings in Step 5.
SIP call History: Here you can see statistics of incoming/outgoing calls from your SIP account.

On the page General you can specify the name of SIP server or its IP address. You can also change a port, if needed. Here you will need to fill in sip.edpnet.be or voip.edpnet.be for SIP domain, Proxy address and Registrar address.

Settings for edpnet Telephony:
Interface: BR0
Protocol: SIP
SIP Local Port: 5060
SIP Server:
Server Address: sip.edpnet.be or voip.edpnet.be
Server Port: 5060
REGISTER Server:
Server Address: sip.edpnet.be or voip.edpnet.be
Server Port: 5060
Outbound Proxy:
Server Address: sip.edpnet.be or voip.edpnet.be
Server Port: 5060

As soon as the data is filled in, click on Apply.

Step 2

How do I install and configure my Sagem 3464 modem

Line Status: Here you can see the status of your SIP account (Registration Status):
The status can be: Disabled, Registering, Up or Error.

Line Configuration: Here you can configure your telephone number, your username and your password. This data is provided by your SIP provider. With edpnet, phone number and username are usually the same.

Be careful: It is very important to fill in the Telephone number, otherwise the SIP account will not be activated.

Physical Interface Association: Here you can specify which VOIP port should be used for your account. You can choose Phone 1 or Phone 2 only, or enable both

That means if you connect your telephone to the active port at the backside of your modem, you will be able to use it for receiving/making calls, depending on your SIP provider. We advise you to enable both ports.

How do I install and configure my Sagem 3464 modem

At this part of the screen, you can see different codes supported by your router (Codec List), and you can decide about their order of priority(Codec priority). You can also configure the call forwarding: to forward all the calls (unconditional), to forward the calls if the line is busy, or to forward the calls if you don't answer. 

These options are mandatory and don't have to be adjusted for standard use. 

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